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How to create your merch in 4 steps

A simple journey supported by our merch experts, from product selection to delivery.
  1. Step 1

    Configure your product

    Select the color, quantity and branding zones. Add your logo or creative instructions.
  2. Step 2

    Approve the quote

    An expert reviews your request, confirms the best technique and prepares the next project steps with you.
  3. Step 3

    Approve the prototype

    We prepare a prototype or final mockup. You adjust the last details before production starts.
  4. Step 4

    Receive your merch

    After approval, we launch production, check the finishes and organize delivery to the requested address.

FAQ

Have more questions? Feel free to write to us or call us at 01 85 13 44 26.

Displayed prices are per unit, excluding VAT. By default, they cover the product without personalisation. When you select personalisation, the displayed price includes the chosen technique and its setup costs for the stated quantity. Shipping is confirmed in the quote.

The minimum order is 15 units. The price grid covers quantities from 15 to 500 units. Pricing depends on the selected quantity and personalisation. Request a quote for quantities outside this range.

Yes, where the product and available stock allow it, you can split the order across several colors, sizes or variants. The total quantity must meet the applicable minimum, and some variants may have pack-size or availability constraints. Include the breakdown in your request so our team can confirm it before preparing the quote.

Choose from the techniques and positions offered in the configurator. The displayed price reflects your selection within the chosen area's dimensions. Multiple positions require a quote. Our team checks the artwork, line thickness and technique suitability before proof approval and production.

A vector file in AI, EPS, SVG or PDF format is ideal for a sharp result. If you do not have one, send the best available high-resolution PNG or JPG, preferably with a transparent background. Our team checks every file and will let you know if any adaptation is required.

Yes. The quote request is free and non-binding, and no payment is required when you submit it. After reviewing your configuration, an expert will send a proposal confirming the price, lead times and any options. The project starts only after you accept the quote and approve the elements required for production.

Yes, you will receive an artwork proof or digital mock-up before production starts. You can review the position, dimensions and colors, and request adjustments within the product’s technical constraints. Production begins only after your approval.

Yes, we can send a complimentary sample so you can check the material, color and finish before production. If you need a branded sample, we will confirm feasibility, lead time and any branding costs in advance. Request it in your brief or ask an expert.

Lead times depend on the product, available stock, quantity, branding and approval of the artwork proof. The production and delivery schedule is confirmed in the quote before you commit. If you have a fixed deadline, include it in your request: our team will confirm feasibility and recommend the most suitable solution.