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How to create your merch in 4 steps

A simple journey supported by our merch experts, from product selection to delivery.
  1. Step 1

    Configure your product

    Select the color, quantity and branding zones. Add your logo or creative instructions.
  2. Step 2

    Confirm your cart

    Check your products, quantities and customizations, then continue with your order.
  3. Step 3

    Approve the prototype

    We prepare a prototype or final mockup. You adjust the last details before production starts.
  4. Step 4

    Receive your merch

    After approval, we launch production, check the finishes and organize delivery to the requested address.

FAQ

Have more questions? Feel free to write to us or call us at 01 85 13 44 26.

The price depends on the product, quantity and selected personalisation. The summary shows the calculated amount excluding VAT for your configuration. Your cart details the items, any setup and preparation fees, delivery and taxes before you confirm your order.

The applicable minimum is shown in the configurator. Select a quantity tier or enter your own quantity in the field provided: the price updates for supported quantities. Contact our team if the configurator cannot price the quantity you need.

You can add several configurations to the same cart. Choose the colour, size where available and quantity for each configuration. The minimums and conditions for each product still apply. Our team checks availability before collecting payment.

Add your design to choose from the techniques and positions available for this product. The summary reflects your selected personalisation. The preview helps you prepare your design; our team checks the files and feasibility before collecting payment and starting production.

A vector file in AI, EPS, SVG or PDF format is ideal for a sharp result. If you do not have one, send the best available high-resolution PNG or JPG, preferably with a transparent background. Our team checks every file and will let you know if any adaptation is required.

Personalise your product, choose the quantity and add it to your cart. Once your configuration is priced, you can complete your order online. For card payments, the amount is authorised first: our team checks your artwork and availability before collecting payment. If any changes are needed, we contact you before production starts.

Yes, you will receive an artwork proof or digital mock-up before production starts. You can review the position, dimensions and colors, and request adjustments within the product’s technical constraints. Production begins only after your approval.

Yes, we can send a complimentary sample so you can check the material, color and finish before production. If you need a branded sample, we will confirm feasibility, lead time and any branding costs in advance. Request it in your brief or ask an expert.

Timing depends on the product, quantity, personalisation and selected production priority. Check the estimate shown in your configuration and cart. If a date cannot be calculated, the lead time remains to be confirmed. Contact our team before ordering if you have a fixed deadline.